When you are driving a taxi it is important to understand that you are not only representing yourself, but you are representing the taxi industry as a whole.
Similarly when you are using the ingogo system for payments and bookings you are representing ingogo as a brand.
With that in mind it is very important that you conduct yourself with a high level of professionalism.
The better service that we provide to the passengers, whether they have made a booking through the ingogo app or not, the more likely they are to use taxis again in the future (means more money for you!).
How should I present myself and my taxi?
As a driver representing ingogo there are a number of expectations based on the presentation of yourself and the taxi.
It may not seem like much but having a clean taxi can mean the difference between a happy customer and a not so happy customer. It is expected that your taxi remains in the best condition and if your taxi is dirtied by a passenger, it might be best to clean it before you accept another fare.
Also your own personal presentation is very important. Remember that you are at work, so please present yourself in a professional manner.