On sign up with all drivers are given a cradle to mount their phone. We strongly recommend that the ingogo phone is used in the cradle at all times.
Why is using the cradle so important?
- Not having the phone at eye level means you won't see jobs as they are offered. You risk missing job offers if you can't see the phone.
- Having to pick up the phone from the center console, your pocket or anywhere else to accept the job, takes time in which another driver may accept the booking.
- You may even accidentally accept or cancel a job which may incur penalties.
- It is illegal to use a handheld device while driving unless you have pulled over to the side of the road out of the line of traffic.
If you do not have a cradle please visit our driver support office so that we can provide you with a new one.