If you are having trouble connecting your xv690 terminal to WIFI here are some things to ensure your devices are configured correctly:
- Check the name of your phone and ensure there are no special characters in it.
- Check the hotspot password and ensure that it is made up of 8 numbers. Also, try to avoid using the same number twice in a row, as it will make it hard to enter the password.
You can find instruction on how to prepare your phone for hotspot here.
Should you choose a hotspot password that includes duplicate numbers wait until the cursor moves before entering the next number (Wait a few seconds before typing the next number).
If you have any further issues please contact customer support.